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Bluetooth connectivity allows for seamless wireless printing from various devices, making it a convenient option for many Brother printer users. However, when your Brother printer's Bluetooth connection is not working, it can be frustrating and hinder productivity. Fortunately, most Bluetooth issues can be resolved with some basic troubleshooting. In this guide, we’ll walk you through common causes and solutions to fix your Brother printer's Bluetooth connectivity issues.

Common Causes of Bluetooth Not Working on Brother Printers

Before diving into the solutions, it's important to understand what might be causing your Bluetooth connection problem:

  1. Device Out of Range: Bluetooth has a limited range, usually around 30 feet. If the printer is too far from the device, the connection may fail.
  2. Bluetooth Not Enabled: Either the printer or the device you’re trying to print from may not have Bluetooth enabled.
  3. Interference: Other wireless devices or physical obstructions between the printer and the connected device can interfere with Bluetooth signals.
  4. Driver or Firmware Issues: Outdated drivers or firmware on either the printer or the device could prevent Bluetooth from working properly.
  5. Pairing Problems: If the printer and device are not properly paired, they won’t connect via Bluetooth.
  6. Battery or Power Issues: If the printer is low on power, it might affect the Bluetooth connection.

Step-by-Step Guide to Fix Brother Printer Bluetooth Not Working

1. Ensure Bluetooth Is Enabled on Both Devices

The first thing to check is whether Bluetooth is enabled on both your Brother printer and the device you’re trying to print from (computer, phone, tablet).

  • On the Printer: Check the printer’s settings or manual to ensure Bluetooth is turned on. Some models may require Bluetooth to be manually activated.
  • On the Device: Go to the Bluetooth settings on your computer, smartphone, or tablet and ensure Bluetooth is turned on.

2. Move Devices Closer Together

Bluetooth has a limited range, typically around 30 feet (9 meters). If the printer is placed too far from the device, the connection might be weak or unavailable.

  • Solution: Move your device closer to the printer and check if the connection stabilizes. Ensure there are no physical obstructions, such as walls, that could interfere with the signal.

3. Check for Interference

Other wireless devices, like Wi-Fi routers, microwaves, or Bluetooth headphones, may cause interference with your Brother printer’s Bluetooth connection.

  • Solution: Try to minimize the number of wireless devices near your printer. Turn off any unnecessary wireless devices to see if that improves the Bluetooth connection.

4. Restart Both Devices

A simple restart can often fix connectivity issues. Restart both your Brother printer and the device you are trying to connect.

  • For the Printer: Turn off the printer, unplug it for 30 seconds, then plug it back in and power it on.
  • For the Device: Restart your computer, smartphone, or tablet and try reconnecting to the printer via Bluetooth.

5. Re-pair the Devices

If the printer and device were previously paired but the connection isn’t working now, try unpairing and re-pairing them.

  • Unpairing on Windows:

    • Go to Settings > Devices > Bluetooth & other devices.
    • Find your Brother printer, click on it, and select Remove device.
    • Re-pair the printer by selecting Add Bluetooth or other device and following the prompts.

  • Unpairing on macOS:

    • Go to System Preferences > Bluetooth.
    • Find the Brother printer and click X next to the device name to remove it.
    • Re-pair the device by selecting Set Up Bluetooth Device and following the prompts.

  • Unpairing on iOS/Android:

    • Go to the Bluetooth settings on your phone.
    • Find the Brother printer, select it, and choose Forget Device or Unpair.
    • Reconnect to the printer by scanning for Bluetooth devices again.

6. Update Printer Drivers and Firmware

Outdated drivers or firmware can cause Bluetooth connection issues. Updating these can resolve many common connectivity problems.

  • Update Drivers:

    • Visit the Brother Support Website to download the latest drivers for your printer model.
    • Install the latest driver on your computer and restart the system.

  • Update Firmware:

    • Download the latest firmware for your Brother printer from the official Brother website.
    • Follow the instructions provided to update the printer’s firmware.

7. Reset Bluetooth Settings on the Printer

If the above steps do not work, resetting the Bluetooth settings on your Brother printer may help.

  1. Check the Printer Manual: Consult the user manual for your specific Brother model to find instructions on resetting the Bluetooth settings.
  2. Factory Reset: If resetting Bluetooth settings isn’t an option, you can perform a factory reset, which will reset all settings (including Bluetooth) to default. This should be used as a last resort.

8. Check Battery or Power Supply

If your Brother printer is running on low battery (if it's a portable model) or has a power issue, it might affect the Bluetooth functionality.

  • Solution: Ensure the printer is fully charged (if applicable) or connected to a stable power supply.

9. Check Bluetooth Compatibility

Make sure the device you are using supports the version of Bluetooth your Brother printer requires. Older Bluetooth versions on your device might not be compatible with the latest printer models.

  • Solution: If your device uses an older version of Bluetooth, you may need to update its drivers or use a device with a newer version of Bluetooth.

10. Contact Brother Support

If none of the troubleshooting steps resolve the issue, there may be a hardware problem with the printer’s Bluetooth module. Contact Brother customer support for further assistance or to arrange for repair.

Conclusion

When your Brother printer’s Bluetooth isn’t working, it can be frustrating, but most issues can be resolved by checking basic settings, updating drivers, or re-pairing the devices. By following this guide, you can troubleshoot and fix most common Bluetooth issues with your Brother printer. If the problem persists, Brother's support team is always available to assist you with further troubleshooting or repairs.